Hi! How can we help?
Store hours Mon–Sat 9AM–7PM ·
Frequently asked questions
How do I place an order?
Add products to your cart and tap Place order. Fill in your contact and delivery details, then Confirm & send on Telegram. Your order reaches us at @PROPROVIDER with items and totals filled in, and we confirm availability, payment and delivery with you there.
Do I pay on this website?
No. No payment is taken on this website — we agree payment with you on Telegram after confirming your order.
Are your products genuine?
Yes — 100% authentic products with manufacturer warranty. No compromises on quality.
How fast is delivery?
We deliver within 24 hours in major cities. We confirm the exact date for your pincode when you order.
What if I find a lower price somewhere else?
We'll match it and give you an extra 5% off. Use the price-match calculator below to see your price and send us the request.
How do I use the WELCOME10 code?
Enter it in your cart for 10% off your first purchase — or tap the code anywhere on the site to apply it automatically.
Can you repair my phone?
Use the repair form to tell us which phone it is and what's wrong. Our technicians will get back to you on Telegram.
Where are my orders and wishlist saved?
On your device, in this browser. You'll find them under Account. Nothing is stored on our server.
When are you open?
Store hours are Mon–Sat 9AM–7PM. Technical support is available 24/7.
Price match + 5%
Found a better price elsewhere? We'll match it and give you an extra 5% off.